Michael Steep, Chief of Operations at Microsoft Corporation, joins us for "Emerging Topics in Operations & Technology", a series of interviews with Darden School of Business alumni who are top players in these fields of business. They are giving back to Darden by interacting with current students in classroom sessions, giving their insights and perspectives, and answering questions that arise during the classroom discussions. This series of in-studio interviews gives us a chance to meet each of these guests one-on-one and learn about the "Emerging Topic" they will be discussing with Darden students.